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About Telefónica
Our Engagement Model

Our Engagement Model
Your Global Account Executive is your primary point of contact for engaging with Telefonica across our product lines and across our various markets

A Single Provider Solution
Engaging with a single provider for all your IT and Technology needs produces cost efficiencies on a number of levels. The key to engaging with Telefonica is the ease with which you can touch all aspects of your IT infrastructure. A single point of contact enables you to make the most minute changes or adjustments to your needs on a global level by simply talking to one person, rather than any number of contacts as you would have to touch to enact change with numerous providers. Telefonica's engagement model allows you to save valuable time, so that you can focus on your core business rather than your data.

Engaging with Telefonica
Telefonica has built a world-class engagement process in order to maximize and streamline the time it takes to design and implement your IT strategy. Our goal is to understand your business model down to the most minute detail so that we can work hand in hand to plan for and anticipate every need your business encounters.
Managing the Relationship with Telefónica
The model unites executives initially in order to understand business goals and core competencies. We then gain an in-depth understanding of your existing infrastructure in order to identify opportunities for cost savings, consolidation and increased efficiencies. This step involves a technical review session where teams from both companies are brought together. An executive summit follows in order to determine the terms of the partnership. Once all opportunities have been identified, and a customized IT strategy is designed, proposal/contracting is carried out.
Take the first step by contacting us at:
Telefonica USA, Inc.
1111 Brickell Avenue ,10th floor
Miami, FL 33131 USA
Tel: 1-800-342-0727 or1-305-925-5300
Fax: 1-305-373-1685

Or email us at: info@us.telefonica.com